FAQs

I am interested in a particular watch, can I reserve it?

Watches are sold on a first come, first served basis and there is no way to reserve a watch.

Do you offer financing?

If you would like to purchase a watch now and pay later, we recommend considering any of the accepted credit card providers, alternatively PayPal Credit.

What if I change my mind?

Not to worry. Unless you are 100% happy with the watch once it arrives, you have 14 days to return it to us for a full refund. Please see Delivery and Returns for further details.

Should I get a new or a pre-owned watch?

Just like in the case of cars, new watches are considerably more expensive than used ones. However, watches don’t degrade with age like cars do. They don’t have parts that are designed to wear out, such as brake pads and transmission belts. And watches have sealed cases, which protect their “engines” from the elements. Mechanical watches, in particular, are very serviceable, and can keep ticking to outlive their owners, if taken care of properly. For these very reasons, watches don’t naturally depreciate like cars do.

So why is it then, that used watches are generally much less expensive? Well, a watch is an item of luxury. To be honest, no-one really needs a watch and when things get financially challenging, it is one of the first things to go. At that point, the need for cash is naturally urgent and sellers will accept a price lower what they originally bought the watch for. The watch will have deteriorated just a little bit (there may be some scratches to the case or the box may be displaced) but still hold enough residual value to be enjoyed by its next owner.

Isn’t it risky to buy a watch online?

Unquestionably there are financial risks involved. In fact, this is the very reason Arlington Watches came into existence. Due to the inherent complexities of watches and horology, and the vast diversity of brands, models, and calibres, buying a watch online or through classified ads can indeed be a risky venture.

Not to mention the flood of counterfeits out there and especially if you choose to buy directly from a private seller. Nothing wrong with that per se, but it takes hours of dedicated work to learn enough about the watch to have confidence that you are getting the real thing and that you are paying a fair price for it.

At Arlington Watches we take the uncertainty out of the equation by doing the research, authenticating our watches, taking clear and focused photographs, and tell you all there is to know about each watch we sell. We have access to a large database with price information for second-hand watches which we use for pricing. We then offer secure payments, insured delivery, a 14-day money back return policy and a one-year warranty. Please see our Terms and Conditions for further information.

How do I buy from Arlington Watches?

Browse our collection of vintage watches, chronographs and diving watches until you find the one that you can’t resist buying. Then click on ‘Add to Cart’. The watch will then appear in your shopping cart which you can access at the top right-hand side of the screen. Once you have finished shopping, click on your shopping cart, then proceed to Check-out.

What is a Chronograph?

A Chronograph is a watch that displays time and can also be used as a stop watch. Most chronographs have an independent sweep second hand that can be started, stopped and reset by pressing the buttons on the case side.

My question is still unanswered.

Please send us an email at info@arlingtonwatches.com and we will do our best to answer it for you.